title: Sound Mind — Help & FAQs

Help & FAQs

Common questions about how Sound Mind works, your subscription, and your data. Can't find what you're looking for? Email us at hello@soundmindapp.co.

Getting Started

What is Sound Mind?

Sound Mind is a faith-based mental wellness app that helps you take negative or overwhelming thoughts captive through a guided 6-step neuroplasticity process rooted in Scripture. Each Capture session takes about 5 minutes.

How does the Capture Process work?

The 6-step process guides you through:

1. Breath — a short grounding breath.
2. Notice — identifying what you're thinking or feeling.
3. Examine — writing down the underlying lie.
4. Surrender — breaking agreement with it in prayer.
5. Replace — receiving God's truth through Scripture.
6. Declare — speaking the truth out loud.

After each session, you can track that thought as a Thought Project on the Projects tab and revisit it over a 63-day journey until the truth becomes the belief that lives loudest.

What is a "Thought Project"?

Every Capture session creates a Thought Project — a saved entry you can come back to and "Redo" until the truth fully takes root. The Projects tab shows your active projects, captured projects, and the full history.

What does "Captured" mean?

A thought is Captured when it no longer has power over you and you've replaced it with God's truth. You can mark a project as Captured from the Projects tab, and you can always reactivate it if the thought resurfaces.

What is the felt-truth check-in?

When you revisit a Thought Project, after speaking the truth out loud we ask: "How real does this belief feel today?" You rate it 1–5. Over a 63-day journey (three 21-day cycles), you can watch the belief loosen its grip — visualized as a progress bar on each project card.

The Word Tab

What's the difference between Declarations and Listen?

• Declarations — written truth statements organized by theme (peace, identity, healing, etc.). Tap the heart to save your favourites and read them aloud in the full-screen Text Player.
• Listen — guided Christian meditations and Scripture audio playlists for moments when you want to listen rather than read.

How do I save a declaration?

Tap the heart icon next to any declaration in The Word tab, or at Step 6 of the Capture Flow. Your favourites are accessible from the Favourites section.

Can I add my own declarations?

Yes. In Declarations → Favourites, tap + Add and type your own personal declaration. It will appear alongside the curated ones.

What is the Gratitude Wall?

A simple, one-word prompt on the home screen lets you wire in the good. Each entry appears as a soft pill on the Gratitude tab in The Word, forming a visible record of what God has done.

Subscription & Trial

How does the free trial work?

Sound Mind offers a 7-day free trial when you sign up. You'll have full access to every feature during the trial. If you don't cancel before the 7 days end, your selected subscription begins automatically.

How do I cancel my subscription?

Subscriptions are managed through your device's app store, not inside Sound Mind:

• iOS: Settings → [Your Name] → Subscriptions → Sound Mind → Cancel Subscription.
• Android: Google Play Store → Profile → Payments & subscriptions → Subscriptions → Sound Mind → Cancel.

Cancelling stops the next billing cycle. You'll keep access until the end of your current paid period.

How do I restore a purchase on a new device?

On the paywall screen, tap Restore Purchases. As long as you're signed into the same App Store / Google Play account you originally purchased with, your subscription will reactivate.

Why am I being asked to subscribe?

Sound Mind is a paid product — the 6-step Capture process, full declaration libraries, Scripture audio, and guided meditations are all part of the subscription. The 7-day free trial lets you experience everything before deciding.

Privacy & Data

Is my data private?

Yes. Your thoughts, journal entries, gratitude words, and check-ins are stored securely under your account and are visible only to you. We do not sell your data. Ever.

Full details are in our Privacy Policy.

How do I export my data?

Profile → Your Data → Export My Data. You'll receive a JSON snapshot of everything you've entered into the App.

How do I delete my account and data?

Profile → Your Data → Delete Account. This permanently deletes your Sound Mind account and erases all of your thoughts, sessions, declarations, check-ins, gratitude entries, favourites, and settings — both on your device and from our servers. After deletion you'll be signed out automatically.

This action is immediate and irreversible. If you want to come back later, you'll need to create a new account.

Note: deleting your account in Sound Mind does not cancel an active App Store or Google Play subscription. Cancel that separately from your device's subscription settings (see "How do I cancel my subscription?" above).

Notifications

How do I set a daily reminder?

Profile → Notifications → Daily Reminder. Pick a time that works for you. We'll send a gentle nudge to pause, breathe, and take a thought captive.

Account

How do I change my display name?

Profile → Edit Profile. Update your name and tap Save.

To change the email address you sign in with, email us at hello@soundmindapp.co and we'll help you switch.

I forgot my password.

On the Sign In screen, tap Forgot Password. We'll email you a reset link.

Can I use Face ID / Touch ID?

Yes. Right after you create your account, the App offers to enable biometric sign-in. If you skipped it then, sign out and sign back in once to see the offer again.

Is Sound Mind Medical Advice?

No. Sound Mind is a faith-based wellness tool, not a substitute for professional medical or mental health care. If you are experiencing a crisis, please contact a qualified professional immediately.

• Find A Helpline: free, confidential crisis support in over 130 countries
• In an emergency: contact your local emergency services.

Still Need Help?

Email us at hello@soundmindapp.co — we read every message.